Civil Rights: Title VI Notice to the Public

JAX maintains full compliance with Title VI of the Civil Rights Act of 1964. Here’s our commitment to you.

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Title VI Notice to the Public

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Jackson County Mass Transit District, doing business as JAX Mass Transit (JAX) hereby gives the public notice of its policy to uphold and assure compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and all related statutes.

Title VI and related statutes prohibiting discrimination in Federally Assisted programs require that no person in the United State of America shall on the grounds of race, color, and national origin be excluded from the participation in, be denied the benefits of, or be otherwise subjected to, discrimination under any program or activity receiving Federal financial Assistance.

Any person who believes they have been aggrieved by an unlawful discretionary practice regarding JCMTD’s programs has the right to file a formal complaint.

To obtain the formal complaint procedures, official complaint form and to request additional information regarding JCMTD’s Title VI Obligations, please call 618-549-0304 or come to the office at: 975 Charles Road. Carbondale, IL 62901

Complaint forms must be completed, signed, and delivered to JAX Administrative Office within one hundred and eighty days (180) days following the date of the alleged occurrence.

All information about the process, materials necessary to apply for eligibility, complaint process, and notices and determinations concerning eligibility will be made available in accessible formats upon request.

Attn: Chief Executive Officer
JAX Mass Transit District
975 Charles Road
Carbondale, IL 62901
[email protected]

Title VI Policy

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JAX operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and all related statutes. Any person who believes he or she has been subjected to an unlawful discriminatory practice under Title VI may file a complaint with the JAX. 

To request additional information about JAX’s Title VI obligations and the procedures to file a complaint, contact 618.549.0304 or email [email protected].

A complaint may also be filed directly with: 

Federal Transit Administration’s Office of Civil Rights
Attn: Title VI Programs Coordinator East Building, 5th Floor-TCR
1200 New Jersey Avenue, SE
Washington, DC 20590  

If information is needed in another language, contact 618.549.0304 or email [email protected].

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