General Safety Guide
Cooperation is Essential
Part of what makes our bus routes a safer alternative for our passengers are our safety and security policies. We encourage all passengers before they travel to review and abide by this general safety guide.
We kindly ask for your cooperation in ensuring a safe and secure environment for all passengers:
Respect the Privacy of Others: Aviod behaviors that may compromise the privacy of fellow passengers.
Report Any Concerns: If you notice any suspicious activity or have concerns for your safety, please inform the driver or JAX staff immediately.
Awareness and Preparation
Checklist: Before leaving for your bus stop, make sure you have your fare, and any belongings important for your journey.
Remain Vigilant while Boarding: Keep your eyes and ears open, especially when boarding and disembarking. Stay alert and aware of your surroundings.
Wait for the Bus to Resume Travel Before Crossing: Take a moment after disembarking to allow the bus to resume travel before crossing the street. The bus driver or oncoming traffic may have difficulty seeing you. Whenever possible, use a crosswalk.
Bus Etiquette
Golden Rule: Treat fellow passengers and transit staff with kindness and respect.
Noise Levels: Keep conversations and phone calls at a considerate volume.
Caution Children at Play: Play near bus stops or while in transit can cause accidents; please mind children to ensure their safety. If possible, hold your child’s hand as the bus approaches.
Protect Your Belongings
Guard Your Gear: Keep all belongings close and secure. Before boarding or disembarking the bus, take a moment to confirm that all belongings are in your possession.
Be Discreet: Be discreet about belongings and valuables. We encourage passengers to keep any loose items in containers and valuables on their person at all times.
Mind Your Step
Watch Your Step: Hold onto handrails when standing and watch your step when boarding or disembarking.
Stay Balanced: Be prepared for sudden stops or turns. Make use of handrails and seat belts to prevent jostling.
Yellow Means Caution: For your safety, please do not stand past the yellow lines at the front of your JAX bus, and do not stand in the step well of the exit doors while the bus is in motion.
Sanitation and Public Health
Mask Policy: JAX does not require masks while in transit or waiting at bus stops. If choosing to wear a mask, ensure that it is clean and worn properly while aboard the bus.
Hand Hygiene: To reduce the likelihood of spreading illness, we encourage the use of hand sanitizer or washing your hands before and after your ride.
Know Your Route
Review Routes: Familiarize yourself with your route and stops in advance. It’s like plotting your adventure on a treasure map!
Stay Informed: Pay attention to announcements and signage for important information about your journey.
Concealed Firearms
Concealed firearms are not permitted on JAX buses.
In accordance with the Concealed Carry laws in the State of Illinois a licensee may not carry a firearm on “any bus, train, or form of transportation paid for in whole or in part with public funds, and any building, real property, and parking area under the control or a public transportation facility paid for in whole or in part with public funds”.
Visit ILGA.gov for additional details on concealed carry laws within the State of Illinois.
