ADA Complaint and Reasonable Modification Request Form

A photo of a person enjoying the JAX bus system

JCMTD is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, JCMTD is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.

Questions regarding ADA Complaint and Reasonable Modification Request Policy can be made by calling JCMTD at 618-549-0304 , mailing in our printable ADA Complaint and Reasonable Modification Request form, or completing the online form below.

ADA Complaint and Reasonable Modification Request Form

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