When does it run?
- Every Saturday | June through September
- Departure Trip: 10:00 AM from Evergreen Terrace
- Return Trip: 3:00 PM from Cedar Lake Boat Ramp
- Trip Duration: ~1.5 hours one way
How much does it cost?
SOAR is completely free to ride, thanks to a partnership between JAX Mass Transit and Jackson County Government. Just hop on and enjoy the ride — our only ask is that you fill a seat and have a great time!
Where do I board the bus?
You can board at any of the three designated Carbondale pickup stops or from a scheduled deviation stop.
If you have mobility limitations and cannot reach a fixed stop, you may request a deviation up to 1 mile away — just call 24 hours in advance to schedule.
How do I plan my trip?
- Choose your destination: Visit the JAX website to explore stops and trail options.
- Download the JAXGo app: Track the bus in real time so you don’t miss your pickup or return.
- Know your return time: The bus makes only one return trip, so be sure to return to your drop-off location before 3:00 PM.
- Pack smart: Bring water, sunscreen, snacks, and any gear you need.
Can I bring my gear?
Yes! You can bring:
- Bikes: 2-bike rack available (first come, first served)
- Small personal items: Must be stowed under your seat or held in your lap
- Pets: Allowed only in a hard-sided carrier and must be well-behaved
- Service animals: Permitted in accordance with ADA regulations
Riders may not occupy additional seats with belongings or bring items that create an unsafe environment.
Is it accessible?
Yes — the bus is fully wheelchair accessible, with low-floor entry and securement areas.
The SOAR route prioritizes accessibility, and destinations like the Post Oak Trail at Giant City are ADA-friendly.
What kind of trails and experiences are available?
Whether you’re a casual stroller or a trail-blazing hiker, SOAR has something for everyone:
- Short, family-friendly loops and intense, scenic hikes
- Sandstone bluffs, hidden waterfalls, and tranquil forests
- Mountain biking trails at Touch of Nature
- Swimming and kayaking at Cedar Lake (rentals available)
- Local charm and shops at the Makanda Boardwalk
Bring a friend, bring your family, or fly solo. Just bring your sense of adventure.
What happens if the weather is bad?
SOAR operates rain or shine. Riders are encouraged to check with individual destinations (e.g., Cedar Lake, Touch of Nature, Giant City State Park) for updates on trail closures or weather advisories. JAX provides transportation only and is not responsible for destination operations.
Who do I contact for help or questions?
- Visit the Contact Us page at [your JAX website]
- To request an ADA deviation: Call dispatch at 618-549-0304
How do I stay updated?
- JAXGo App: Track your SOAR bus in real time
- Facebook: Follow us for route news, weather alerts, and fun updates
- Website: Bookmark for alerts, service updates, and destination info